1. Introduction
Departmentattrac is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our printing services. Please read this policy carefully to understand our practices regarding your personal data.
2. Information We Collect
We collect information that you provide directly to us when you:
- Request a quote or place an order for printing services
- Contact us through our contact form or email
- Subscribe to our newsletter or marketing communications
- Create an account on our website
The types of personal information we may collect include:
- Name and contact information (email address, phone number, postal address)
- Business information (company name, job title)
- Payment information (processed securely through third-party payment processors)
- Design files and artwork for printing projects
- Communication preferences
3. How We Use Your Information
We use the information we collect to:
- Process and fulfill your printing orders
- Communicate with you about your orders, quotes, and enquiries
- Provide customer support and respond to your requests
- Send you marketing communications (with your consent)
- Improve our website, products, and services
- Comply with legal obligations and protect our rights
4. Legal Basis for Processing
Under UK GDPR, we process your personal data on the following legal bases:
- Contract Performance: Processing is necessary to fulfill our printing services contract with you
- Legitimate Interests: We have legitimate business interests in providing quality service and improving our offerings
- Consent: For marketing communications, we obtain your explicit consent
- Legal Obligation: We process data to comply with applicable laws and regulations
5. Information Sharing and Disclosure
We may share your information with:
- Service Providers: Third-party vendors who assist with payment processing, shipping, and website hosting
- Business Partners: Suppliers who help fulfill your printing orders
- Legal Requirements: When required by law or to protect our legal rights
We do not sell your personal information to third parties.
6. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
- Secure SSL encryption for data transmission
- Regular security assessments and updates
- Restricted access to personal information
- Secure storage of design files and customer data
7. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. Order information and design files are typically retained for a period of seven years for accounting and legal purposes.
8. Your Rights
Under UK GDPR, you have the following rights:
- Right of Access: Request a copy of your personal data
- Right to Rectification: Request correction of inaccurate data
- Right to Erasure: Request deletion of your data
- Right to Restrict Processing: Request limitation of data processing
- Right to Data Portability: Receive your data in a structured format
- Right to Object: Object to processing based on legitimate interests
- Right to Withdraw Consent: Withdraw consent for marketing communications
To exercise these rights, please contact us at info@departmentattrac.world
9. Cookies
Our website uses cookies to enhance your browsing experience. For detailed information about our cookie usage, please refer to our Cookie Policy.
10. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.
11. Changes to This Policy
We may update this Privacy Policy from time to time. The updated version will be indicated by an updated date at the top of this page. We encourage you to review this policy periodically to stay informed about how we protect your information.
12. Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please contact us:
- Email: info@departmentattrac.world
- Phone: +442036332660
- Address: 173 E India Dock Rd, London E14 0EA, Great Britain